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EVM Inscription Tool FAQ
What should I keep in mind when filling in text mode using the OKX EVM Inscription Tool? When inputting text, the OKX Inscription Tool automatically includes 'data:' before it, eliminating the need for users to input it separately.Published on Dec 15, 2023Updated on Dec 18, 2025FAQ22Notice on BT1 and BT2 Handling
Dear Valued Customers, Starting from the interests of the majority of our users, we have suspended the Segwit2x hard-fork failure handling on November 24. However, as the Segwit2x block has not been dug up steadily up to now, we have decided that if the Segwit2X block could not be dug up steadily until 12:00 on December 5, 2017, the BT1 and BT2 assets will be disposed of as follows: The specific scheme is as follows: OKX will stop converting BT1+BT2 to BTC and BT1/BTC trading.Published on Dec 1, 2017Updated on Nov 17, 2025AnnouncementsHow do I use the Futures Analysis tool?
What's the Futures Analysis tool, and how does it work for me? Regardless of your trading experience, documenting your trades and understanding your trading performance is the first step in becoming a better trader. The futures analysis tool allows traders to quickly and easily evaluate your historical trading performance. With this tool, you'll be able to track your trades in a calendar view, profitability by ticker and see detailed trading related metrics.Published on May 3, 2024Updated on Feb 12, 2026FAQ79OKX P2P dispute handling rules
If the seller fails to do so, the payment will be considered received, and OKX customer support strives to handle all your disputes with care, including the release of the ordered crypto. 4.Published on Aug 28, 2023Updated on Mar 11, 2026FAQ1,101The Segwit2X Hard Fork Failure Handling
Therefore we will trigger the Segwit2X hard fork failure handling procedure on the 21st November, 2017. The details of the procedures are as follow: At 10pm on November 21, 2017, we will freeze the token conversion between BTC and BT1/BT2. At the same time, we will no longer support the BT1/BTC and BT2/BTC trades on our platform. The price of BT2 will also then become 0. Users may convert BT1 to BTC based on the 1:1 principle.Published on Nov 17, 2017Updated on Nov 17, 2025AnnouncementsHow do I avoid liquidation with trading tools and features?
Risk management tools: use our built-in risk management tools, such as portfolio margin and position builder, to better manage your positions.What happens if you get liquidated? If liquidation occurs, we'll close your positions at the current market price to cover your losses. Any remaining funds after covering the loss will be returned to your account. It's important to understand the terms and conditions of our liquidation process to be fully prepared.Published on Aug 2, 2024Updated on Nov 17, 2025FAQ15How long does it take for a deposit to be completed?
The deposit completion time depends on the confirmation speed of network miners and the required number of confirmations by the receiving platform. The main influencing factors are as follows:Network miner confirmation speed Each deposit needs to be confirmed by miners on the blockchain network. The confirmation speed is influenced by network congestion and the transaction fee amount. Higher fees...Published on Oct 17, 2024Updated on Jan 1, 2026FAQ392Handling of ETH Futures Contracts Price Error
Dear valued customers, Our ETH spot index price is affected by an error during an upgrade of the index system, causing the liquidations of positions of certain users from 12:12:05 - 12:21:55 and 13:04:05 - 13:13:55 Jan 25, 2019 (CET, UTC+1). Our team immediately responded and repaired the system once the error was found to minimize the impact. However, a few of our customers are still affected by...Published on Jan 26, 2019Updated on Nov 17, 2025AnnouncementsSuspension on the Segwit2X Hard Fork Failure Handling
If the Segwit2X hard fork eventually failed, we would stick with our previously planned contingency handling i.e. BT2 will return to 0. Please be reminded to pay special attention when you are trading BT2. As the transaction of digital assets involve extensive risks, you are reminded to assess your risk tolerance before participating in these trades. OKX November 21, 2017Published on Nov 21, 2017Updated on Nov 17, 2025AnnouncementsHow do I assess my profitability with the Risk/Reward tool?
To use the Risk/Reward tool on our platform: Navigate to the trading interface Select the trading pair you're interested in Open the charting tool associated with the trading pair Load open the drawings panel menu In the charting toolbar, locate and select the Risk/Reward tool Select the long or short selection of the Risk/reward option Click on the chart to set your entry point, then drag to set your stop-loss and take-profit levels The tool will display the calculated risk/reward ratio based onPublished on Jun 22, 2025Updated on Dec 3, 2025FAQ2How do I handle account restrictions on OKX?
Please refer to the app notifications and customer service responses for the expected processing time (the actual handling time may be shorter). During the review, we will conduct a comprehensive assessment of the account. If no issues are identified, restrictions will be lifted promptly, and services will be restored. If additional information is needed, we will contact you via the app or email.Published on Mar 17, 2023Updated on Mar 3, 2026FAQ796How long does it take to complete my identity verification?
OKX verifies your identity to keep both your account and the exchange safe. Here's what you can expect for identity verification: Once you have uploaded your documents, your processing takes about 30 seconds. If further review is needed, it can take up to 24 hours. Note: Valid and accurate documents will ensure the smoothness of your document review process. Find out what documents you need here....Published on Sep 5, 2023Updated on Nov 17, 2025FAQ6,828X Layer upgrade and OKT/OKB asset handling FAQ
Deposited OKT will be automatically converted to OKB based on the same average closing price rules.How are other on-chain assets on OKTChain handled? OKTChain will continue operating until January 1, 2026. You should manage and withdraw other on-chain assets before this date.How do I exchange OKT from a cold wallet for OKB? Before January 1, 2026, you can deposit OKT from your wallet to the platform.Published on Aug 13, 2025Updated on Jan 29, 2026FAQ25How do I use the Account long/short ratio indicator?
What's the Account long/short ratio indicator? The Account long/short ratio indicator visualises the ratio of accounts with net long positions to those with net short positions. This is a sentiment analysis indicator. An indicator featuring a high long-short ratio signifies positive expectations among investors. The display of Account long/short ratio indicatorHow do I turn on the Account long/short ratio indicator?Published on May 16, 2024Updated on Feb 12, 2026FAQ18How do I make full use of OKX's time-saving NFT trading tools?
In conclusion, OKX stands at the forefront of the crypto trading landscape, not only for its diverse range of assets but also for its commitment to providing you with efficient and time-saving tools. The advanced features, from Order Book Mode to the innovative Add to Cart, empower traders to navigate the crypto market with precision and ease. As crypto-verse continues to evolve, we remain dedicated to equipping you with the tools you need to stay ahead in their trading journey.Published on Jan 5, 2024Updated on Sep 12, 2025FAQ10