All
FAQ
Announcements
Product documents
Building RFQs
Two lines will be visible, one represents the profit or loss at the expiry date, the other represents the profit or loss at some date during the life of the contract(s). This date can be changed using the sliding bar above the chart. Selecting into the Margin pop-out opens up tables for each of the currency underlying in your strategy.Published on Jun 30, 2022Updated on Feb 12, 202630How do I start onboarding as an institutional user?
If you need further clarification, please contact customer support.Do I need to provide a supplemental confirmation letter in PDF format? If you’re instructed to submit a supplemental confirmation letter in PDF format, please follow the instruction accordingly.You may scan a physical document or convert it into a PDF file, then upload it through the specified channel.Published on Oct 10, 2024Updated on Feb 2, 202651How do I download a P2P order receipt?
It serves as a verifiable record, containing key details such as: Traders' real names Transaction dates Transaction amounts Transaction types Payment details This receipt can be exported in PDF format and is especially useful for clarifying transaction details or verifying counterparties when needed. Sample of a P2P order receipt on our platformHow do I download a P2P order receipt?Published on Dec 17, 2024Updated on Feb 9, 202668How do I submit my proof of address (POA)?
The POA must be a clear photo of your original POA or a PDF file can either be a clear photo of your original POA or a PDF file. The POA must match the residential information you provided during your identity verification. The acceptable types of POA may vary with different jurisdiction.Where should I upload my proof?Published on Sep 5, 2023Updated on Feb 12, 2026846How do I submit my proof of address (POA) in Saudi Arabia?
Bank statements, payslips, utility bills and statements issued from the National Address portal must be issued within the past 3 months You can either submit a clear photo of the original POA or a PDF file. The address on the POA must match with the residential information you provided during signup.Published on Jun 12, 2024Updated on Jan 20, 2026193How do I fix errors when submitting my institutional verification?
Note: Document should be an original copy (preferably in PDF file format), clear quality, and smaller than 20MB. Please clear your browser’s cache and cookies, and restart your browser before trying again. Navigate the status of your details via the progress bar Learn more on how you can fix the errors on your Institutional account application here.Published on Oct 10, 2024Updated on Oct 8, 202560How do I generate AI artwork on OKX marketplace?
These AI tools are user-friendly and designed to help you bring your creative ideas to life. You can experiment with various styles, colors, and elements to craft your masterpiece. This accessibility encourages people to explore their artistic side and be part of the NFT revolution. Uploading Your Art: For established artists or those who prefer to create art manually, OKX's NFT marketplace provides a straightforward process for uploading your own art.Published on Nov 13, 2023Updated on Sep 12, 202523How does fast redemption work?
Due to redemption by other users, the daily limit only has 50 ETH left. You receive 50 ETH. 50 ETH Day 6 - 9: Partial redemption Over the next 4 days, you receive 100 ETH daily. 450 ETH Day 10: Full redemption On the last day of the standard redemption period, all outstanding crypto are settled all at once. You receive 150 ETH, even though it exceeds the daily individual limit. 600 ETHHow can I use fast redemption?Published on May 8, 2025Updated on Mar 4, 2026114What is Simple Earn Fixed and how do I subscribe?
You earn daily interest based on the lending annual percentage rate (APR). The interest will be accrued daily and all interest will be credited to your funding account when the borrower repays. App Tab Explore > Simple Earn > Fixed Note: Fixed Term, Fixed rate : Lend out your idle funds at a fixed rate for a fixed term. Stable earnings: Earn interest effortlessly with peer-to-peer matching of lending and borrowing demands.Published on Mar 20, 2023Updated on Jan 30, 202631ETH Staking FAQ
BETH rewards = (BETH holdings per hourly snapshot − Outflow) × Daily APR / 365 Note: outflow refers to BETH leaving your account, including withdrawals and transfers. This rule also applies in jurisdictions where only transfers are supported.8. When will I receive my BETH bonus? Your BETH rewards will be distributed to your funding account daily at 3:00 UTC.9. Can I redeem my BETH bonus at any time? Yes, you can redeem BETH bonuses at any time, but the redemption won't be credited immediately.Published on Sep 5, 2025Updated on Feb 3, 20266How are futures trading fees calculated on OKX?
Each contract’s volume is converted to BTC BTC is converted to USD using the daily midpoint price: (Open + Close) ÷ 2 The system calculates total volume daily at 00:00 UTC and sums the 30-day cumulative volume Example: If you trade BTC, ETH, or ETC crypto-margined futures, each contract is first converted to BTC, then to USD, and summed daily to calculate your 30-day trading volume.Maker and Taker Orders Maker order: An order that enters the order book and is not executed immediately.Published on Mar 20, 2023Updated on Feb 24, 2026322BTC Yield+ FAQ
You can instantly redeem up to 10 BTC per day but it is subject to your individual limit and OKX's real-time available limit (refreshed daily at 16:00 AM (UTC+8). Any amount above the instant limit will be processed via regular redemption within 7 days. Redeemed funds will no longer generate yield during the redemption period. Note: The daily principal for subscription is calculated at 16:00 (UTC+8), with yield generation starting thereafter.Published on Jul 9, 2025Updated on Mar 4, 20268USDG Convert Fees Change Announcement
Each user has a daily low-slippage swap limit of 2 million of the following cryptocurrencies: Crypto Daily cap (buy and sell included) USDT $2,000,000 USDC $2,000,000 Note: Actual losses are subject to the product page. How to access your rewards Transfer USDG into your OKX account and maintain a balance of at least 1 USDG in your funding or trading account. Rewards will start accruing from the day after your deposit. Go to Asset under Earn. Select USDG to view your rewards.Published on Feb 20, 2026Updated on Feb 21, 20264What's OKX Boost?
For details, refer to Boost trading volume calculation rules Boost balance: The average daily balance of Category 1 and Category 2 tokens held in OKX Wallet over the past 10 days. Refer: OKX DEX UI service fee related token categories Participated: Displays your historical participation records across all activity types (X Launch, Giveaway, and Trading Competition). Daily Data: Daily Boost transaction data is available after 00:00 UTC on the following day.What's the Boost calculation rules?Published on Sep 10, 2025Updated on Feb 2, 202624How do I access my rewards on Pay?
Rewards are calculated daily based on your minimum eligible balance during the previous day (ends at 11:59 PM UTC), using the following formula: Daily reward = Minimum eligible balance × (APR / 365) The minimum eligible balance refers to the lowest balance recorded in the previous 24 hours. Example 1: New deposit Assume the rewards rate is 5% APR.Published on Apr 28, 2025Updated on Feb 11, 202656