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How do I start onboarding as an institutional user?
If you need further clarification, please contact customer support.Do I need to provide a supplemental confirmation letter in PDF format? If you’re instructed to submit a supplemental confirmation letter in PDF format, please follow the instruction accordingly.You may scan a physical document or convert it into a PDF file, then upload it through the specified channel.Published on Oct 10, 2024Updated on Feb 2, 202651How do I submit my proof of address (POA)?
The POA must be issued within the last 3 months The POA must be a clear photo of your original POA or a PDF file of the original POA The POA must match the residential information you provided during your identity verification The acceptable types of POA may vary depending on the jurisdictionPublished on Sep 25, 2024Updated on Nov 17, 20253How do I fix errors when submitting my institutional verification?
Note: Document should be an original copy (preferably in PDF file format), clear quality, and smaller than 20MB. Please clear your browser’s cache and cookies, and restart your browser before trying again. Navigate the status of your details via the progress bar Learn more on how you can fix the errors on your Institutional account application here.Published on Oct 10, 2024Updated on Oct 8, 202560Introducing USD deposits and withdrawals
Cumulative Withdrawal USD Domestic Wire transfer $50 Individuals: $500,000 Daily (max 3 times per day) $1,000,000 per 30 days Institutions: $10,000,000 Daily Unlimited per 30 days Individuals: $500,000 Daily (max 3 times per day) $1,000,000 per 30 days Institutions: $10,000,000 Daily Unlimited per 30 days Bank transfer (ACH) $1 Individuals: Varies by users (Please refer to your deposit page) Institutions: N/A Individuals: Varies by users (Please refer to your withdrawal page) Institutions: N/A NotePublished on Feb 14, 2025Updated on Mar 3, 202613How does fast redemption work?
Due to redemption by other users, the daily limit only has 50 ETH left. You receive 50 ETH. 50 ETH Day 6 - 9: Partial redemption Over the next 4 days, you receive 100 ETH daily. 450 ETH Day 10: Full redemption On the last day of the standard redemption period, all outstanding crypto are settled all at once. You receive 150 ETH, even though it exceeds the daily individual limit. 600 ETHHow can I use fast redemption?Published on May 8, 2025Updated on Mar 4, 20261143.1M+ $SENT X Drops campaign terms and conditions
Daily Snapshot and Distribution Snapshot Timing: OKX will take a daily snapshot of the user's total eligible crypto assets held in their account between 23:00 - 24:00 UTC+0 (the "Snapshot Period"). Calculation Formula: Rewards are distributed daily based on the user's proportional eligible Crypto Balance relative to the total eligible Crypto Balance of all participants.Published on Feb 4, 2026Updated on Feb 5, 20268M $SPACE Drops Campaign Terms and Conditions
Daily Snapshot and Distribution Snapshot Timing: OKX will take a daily snapshot of the user's total eligible crypto assets held in their account between 23:00 - 24:00 UTC+0 (the "Snapshot Period"). Calculation Formula: Rewards are distributed daily based on the user's proportional eligible Crypto Balance relative to the total eligible Crypto Balance of all participants.Published on Jan 27, 2026Updated on Jan 27, 20261.25M $FOGO X Drops Campaign terms and conditions
Daily Snapshot and Distribution Snapshot Timing: OKX will take a daily snapshot of the user's total eligible crypto assets held in their account between 8 AM PST and 8:30 AM PST (the "Snapshot Period"). Calculation Formula: Rewards are distributed daily based on the user's proportional eligible Crypto Balance relative to the total eligible Crypto Balance of all participants.Published on Jan 8, 2026Updated on Jan 16, 2026500k $BREV campaign terms and conditions
Daily Snapshot and Distribution Snapshot Timing: OKX will take a daily snapshot of the user's total eligible crypto assets held in their account between 8 AM PST and 8:30 AM PST (the "Snapshot Period"). Calculation Formula: Rewards are distributed daily based on the user's proportional eligible Crypto Balance relative to the total eligible Crypto Balance of all participants.Published on Jan 8, 2026Updated on Jan 8, 2026450k XPL - X Drops Campaign Terms and Conditions
Daily Snapshot and Distribution Snapshot Timing: OKX will take a daily snapshot of the user's total eligible crypto assets held in their account between 10 AM-10:30 AM (the "Snapshot Period"). Calculation Formula: Rewards are distributed daily based on the user's proportional eligible Crypto Balance relative to the total eligible Crypto Balance of all participants.Published on Dec 16, 2025Updated on Dec 16, 20251.5M $NIGHT X Drops campaign terms and conditions
Daily Snapshot and Distribution Snapshot Timing: OKX will take a daily snapshot of the user's total eligible crypto assets held in their account between 4:00 - 5:00 UTC+0 (the "Snapshot Period"). Calculation Formula: Rewards are distributed daily based on the user's proportional eligible Crypto Balance relative to the total eligible Crypto Balance of all participants.Published on Dec 11, 2025Updated on Jan 8, 20261M SEI X-Drops Campaign - Terms and Conditions
Valuation: The value of the Crypto Balance will be converted to USD based on the real-time token price at the time of the snapshot(s).Daily Snapshot and Distribution Snapshot Timing: OKX will take a daily snapshot of the user's total eligible crypto assets held in their account between 23:00 - 24:00 UTC+0 (the "Snapshot Period").Published on Dec 4, 2025Updated on Dec 11, 2025What is DEX Boost and how do I participate?
The daily balance is calculated as a 24-hour average Example: if you hold 2400 USDT for only 1 hour in a day and 0 for the rest of the time, then the daily balance = 2400 ÷ 24 = 100 USDTFAQWhat's DEX Boost data? Boost data consists of Boost trading volume and Exchange balance. This data is used to determine your eligibility to participate in activities and how much bonus you can receive.Published on Dec 13, 2025Updated on Jan 29, 2026What is the New User Full Rebate Program?
The specific daily reward composition and allocation ratio will be displayed on the Program landing page and is subject to configuration. Reward Distribution Rewards are distributed daily over 7 days following completion of the First Qualifying Trade. Each day's reward is dispatched at the scheduled daily dispatch time (based on local time or SGT, as configured). Rewards are distributed in equal installments unless otherwise specified herein.Published on Mar 16, 2026Updated on Mar 16, 2026General X Drops Campaign Terms and Conditions
Daily Snapshot and Distribution Snapshot Timing: Your eligible asset value is based on a portfolio snapshot taken at a random time during the final hour before each drop. (the "Snapshot Period"). Calculation Formula: Rewards are distributed daily based on the user's proportional eligible Crypto Balance relative to the total eligible Crypto Balance of all participants.Published on Feb 12, 2026Updated on Mar 3, 2026