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How do I become part of the OKX P2P Merchant Program?
To ensure smooth transactions, please carefully read and comply with the relevant rules before trading: OKX P2P trading RulesPublished on 25 Nov 2022Updated on 29 Jan 2026711How do I use the custom formula feature?
Navigate to the Trading screen Select Advanced Select Custom Formula from the list of options Select Custom Formula from the Advanced option Enter your formula using mathematical operators For instance, you would like to compare SOL’s performance to BTC using SOL/BTC, or evaluate the stronger pair by calculating SOL/BTC – ETH/BTC You can create a formula using up to 10 pairs with +, -, /, and * operations Once a formula is created, the chart dynamically updates with candles that reflect the calculatedPublished on 5 Mar 2025Updated on 10 Sept 20253How do I use the custom interval feature?
Go to the Trading page Hover on the arrow besides the Candles option, and select the interval selector above the trading chart Scroll down and select Custom interval from the available options Select Custom Interval within the list of interval periods available Enter your preferred time interval (for example, 3 minutes, 12 hours, or any custom setting) Fill in the custom time interval as you wish Confirm your selection, and the chart will adjust accordinglyHow does the custom interval feature helpPublished on 5 Mar 2025Updated on 10 Sept 20255How do I effectively execute a trade with precision?
Candlestick colors aren’t synced and need to be set separately on each device.Zoom in on your chart Enhance your chart navigation and candle viewing with the adjustable y-axis scale. This feature allows you to pinch the y-axis on the chart to zoom in, enabling you to make more precise trades.Published on 21 Jun 2024Updated on 4 Mar 202666How do I download my account statements?
The record time is based on the UTC time zone, with 00:00 as the default cutoff time On app, only account statement records from the past 12 months are available for download. Downloading account statements from specific data is not supported at this time. Select download to download the statementI want to download account statements with full address To download your statements with a full address, please follow the steps here.Published on 6 Nov 2024Updated on 4 Mar 202672How do I manually set up spot grid trading bots?
The bot focuses on trading within the most active price zone. As the market moves, the bot adjusts its trading range—and Earn subscriptions or redemptions happen automatically based on which funds are idle. When you stop the bot, all your funds—including any interest earned from Simple Earn—will be returned to your trading account.How do I set up Simple Earn feature in Spot Grid trading bot?Published on 6 Jun 2024Updated on 17 Nov 2025202How can I do spot trading with the Jupyter Notebook?
How can I read my account balance? For more information on how to read your account balance, please read our dedicated guide.Published on 29 Sept 2023Updated on 10 Sept 2025543How do I migrate my email address or phone number to another account? (app)
Please read it carefully and check the agreement boxes Read through the consequences of closing the account Select close account and Yes, I'm sure to confirm the request Enter the 2FA code to complete the request Note: Transfer all the assets before migrating email from the other account, which will be closed to prevent data and asset loss.Published on 22 Aug 2023Updated on 9 Feb 2026589How do I migrate my email address or phone number to another account? (web)
Please read it carefully and check the agreement boxes Read through the consequences of closing the account Select close account and Yes, I'm sure to confirm the request Enter the 2FA code to complete the request Note: Transfer all the assets before migrating email from the other account, which will be closed to prevent data and asset loss.Published on 22 Aug 2023Updated on 4 Mar 2026384Copy trading FAQ
Note: for more details on lead trader profit-sharing levels, read here.5. Can I use copy trading with my sub-accounts? Copy trading is available for sub-accounts.6. Which account do I need to deposit my funds into to start copy trading? Deposit funds into your trading account to start copy trading.7. What contracts are supported for copy trading? For more details on supported contracts, read What limits are there for futures copy trading?.8.Published on 15 Sept 2023Updated on 4 Mar 2026686How do I freeze my account? (web)
However, if you decide to unfreeze the account, you can unfreeze it at anytime by logging into your OKX app and completing a security check.Getting started Log in to your account at okx.com and go to the security center (Profile icon > Security) Find Account management at the Security Center page, select Freeze account Opening Freeze account page Read what'll happen after freezing your account What'll happen after you freeze your account Select Freeze accountPublished on 22 Aug 2023Updated on 28 Jan 2026398How do I add my emergency contact?
Select Emergency contact under Advanced security Read the description and guide on the introduction page, before proceeding to add emergency contact. Learn more on emergency contact Enter your contact details. Fill in all the requested details of your emergency contact Toggle on Let OKX notify this contact option if you’d like us to send them a heads-up that they’ve been listed as your emergency contact.Published on 24 Jul 2025Updated on 12 Feb 2026244How do I freeze my account? (app)
However, if you decide to unfreeze the account, you can contact our customer service for assistance.Getting Started Open your OKX app and select Menu Select Menu at the top left corner Go to Profile and Settings and select Security Find Account management at the Security page, select Freeze account Select Reason to freeze account Read what'll happen after freezing your account What'll happen after you freeze your account Tick the relevant terms if you confirmed freezing it and select Freeze accountPublished on 11 Jul 2024Updated on 15 Oct 20257How do I find my deposit address and tag/memo/comment?
Here's where you can find the address and tag/memo when depositing.On the app Open your OKX app, and select Deposit crypto Select the crypto you want to deposit, then select the designated deposit network You'll see your Deposit address and tag/memo/comment if it's required Note: if your selected crypto comes with a tag/memo/comment, there is a Deposit reminder that you need to read and acknowledge before viewing the deposit details.Published on 22 Aug 2023Updated on 3 Mar 202667,721How do I verify my wallet address?
Please make sure to carefully read our reminders before selecting OK. Cautionary reminder for you to take a note Once you've read our cautionary reminder, please select the category of wallet you are withdrawing to. Exchange or platform Private wallet Select the wallet categoryExchanges or platform For exchanges or platform, please select the correct entity from our dropdown list If the entity is not listed, please select Add to add it to our entity list.Published on 24 Jun 2025Updated on 17 Nov 20253