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Why am I asked to confirm my personal details again?
personal data is encrypted and securely stored in line with data protection laws.Published on Mar 19, 2025Updated on Oct 15, 2025133OKX Web3 FAQ
However, when using login features, quest programs, or fiat-related services, we may collect limited data (such as IP addresses or device IDs) for security and compliance purposes.14. Will my on-chain activities be tracked or shared? All blockchain transactions are public. We don't monitor your private behavior, but we may analyze or report suspicious on-chain activities for compliance or security purposes.15. How can I protect my digital assets?Published on Jan 19, 2026Updated on Feb 27, 202629How do I transfer crypto from Bybit to OKX?
Regulatory Compliance: OKX operates in newly licensed markets and adheres to rigorous regulatory standards, ensuring compliance with local laws and practices. Transparent User Practices with Proof of Reserves: OKX provides transparent monthly proof of reserves (PoR), enabling users to verify the security and solvency of the platform.Published on Jun 19, 2025Updated on Feb 13, 20262How to transfer crypto from Bitvavo to OKX?
Regulatory Compliance: OKX operates in newly licensed markets and adheres to rigorous regulatory standards, ensuring compliance with local laws and practices. Transparent User Practices with Proof of Reserves: OKX provides transparent monthly proof of reserves (PoR), enabling users to verify the security and solvency of the platform.Published on Jun 19, 2025Updated on Jun 26, 20255How to transfer crypto from Coinbase to OKX?
Regulatory Compliance: OKX operates in newly licensed markets and adheres to rigorous regulatory standards, ensuring compliance with local laws and practices. Transparent User Practices with Proof of Reserves: OKX provides transparent monthly proof of reserves (PoR), enabling users to verify the security and solvency of the platform.Published on Jun 19, 2025Updated on Jun 26, 20256OKX Trading Rebate Card - Terms and Conditions
OKX has the right to suspend, freeze, and/or seal user accounts and assets within the accounts according to applicable laws or OKX's terms of service. OKX reserves the right to terminate the program at any time and to interpret or modify the terms and conditions of this program at any time without prior notice. OKX reserves the right to exclude any participant from participating in this activity without notice.Published on Oct 9, 2023Updated on Jan 8, 2026323Reengagement Campaign - Terms and Conditions
We have the right to suspend, freeze, and/or seal user accounts and assets within the accounts according to applicable laws or our team's terms of service. We reserve the right to terminate the program at any time and to interpret or modify the terms and conditions of this program at any time without prior notice.Published on Dec 5, 2024Updated on Nov 17, 2025How do I know if anti-money laundering (AML) program questionnaire is needed for my verification?
If you're required to have an anti-money laundering (AML) program in place in accordance with the local laws and regulations that your institution must comply with, then you'll be required to complete the AML program questionnaire as part of your onboarding process. For example, if you're a financial institution dealing with transactions such as deposits, loans, investments, trading, and currency exchange.Published on Dec 12, 2024Updated on Oct 15, 202576Why is my deposit locked?
Depending on your local law and regulations, your transaction may remain locked until you provide the information required of the person who sent you the fund. For more details, you can find it in the Travel Rule FAQ. Learn more about How do I unlock my deposit when the Travel Rule additional verification is required?3.Published on Dec 19, 2023Updated on Mar 3, 2026965OKX P2P user transaction rules
If it comes to the Platform's attention that a transaction is out of compliance with the relevant law, the Platform may take any action it deems necessary under applicable laws and regulations. It is each User's responsibility to abide by local laws in relation to their use of the Platform in their local jurisdiction.Published on Sep 5, 2023Updated on Aug 28, 20251,006Tokenized stocks FAQ
Users are responsible for understanding and complying with the laws applicable in their jurisdiction. For more information, please refer to guidance issued by your local financial regulatory authority and Ondo’s official documentation.10. How are corporate actions handled? Corporate events may affect token pricing or result in temporary trading pauses. These events include: Dividends Stock splits Mergers Earnings announcements Handling of these events varies by provider.Published on Feb 2, 2026Updated on Feb 11, 20264What's KYC: What to expect and why it matters?
By completing KYC, you help us: Confirm that you are who you say you are Comply with global financial regulations and anti-money laundering (AML) laws Protect your account—and the broader community—against fraud, identity theft, and other misuse Whether you're buying crypto, transferring funds, or accessing advanced features, completing KYC allows smoother and safer access.Do I only need to complete KYC once? Not exactly.Published on Jun 24, 2025Updated on Jan 15, 202648Why is there a minimum amount to deposit BTC?
By discouraging very small deposits, exchanges can reduce the likelihood of malicious activities, such as using the platform for illicit purposes.Published on Oct 15, 2024Updated on Sep 3, 202515How do I withdraw EUR with SEPA bank transfer?
To comply with local laws and regulations, cash deposits are only available in specific regions. This may mean that your account is currently not eligible to access this feature.2. Can I make a withdrawal while my bank account verification is still pending? No. You can only make the withdrawal once your account ownership is successfully verified.3. How do I know if my bank account is verified?Published on Nov 16, 2023Updated on Dec 25, 2025246How do I deposit EUR with Bancontact?
To comply with local laws and regulations, the payment methods available to you on your account will be limited to those that are appropriate based on the account verification documents you have provided during onboarding to OKX. Payment options may also vary based on your nationality or residency.4. Why do I need to verify my identity before making a deposit?Published on Sep 13, 2024Updated on Feb 12, 20263