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How do I register an account on OKX?
Make sure the referral code is entered correctly during sign-up.What should I take note of when signing up with a mobile phone number? Make sure the phone number you bind is one you actively use. You’ll still be required to bind an email address. All important notifications and verification messages will be sent to your email. If you have already signed up but cannot use your phone number or want to change to a new phone number, please refer to: How do I change my phone number?Published on May 23, 2024Updated on Mar 3, 2026FAQ26,653How do I verify an individual account?
Why do I need to verify my individual account again? We're required to regularly request that customers verify their identity information. 2. Why did my identity verification for individual account get rejected? We reject verification for various reasons in accordance to our Terms of Service.3. Do I need to submit a new form of identification to verify my individual account? You may be asked to upload an updated form of identification if it's deemed necessary.4.Published on Sep 25, 2023Updated on Mar 3, 2026FAQ30,686Why do I have to trade on OKX Liquid Marketplace?
Why should I trade on OKX Liquid Marketplace? Our Liquid Marketplace is the most powerful on-demand liquidity network on the market, to give traders the power to run any trading strategy, at any size, at the price they want. It provides liquidity-as-a-service (LaaS) allowing traders to tap into endless liquidity through an execution layer that automates trades and settlements off the order book.Published on Mar 13, 2024Updated on Oct 30, 2025FAQ16How do I download my account statements?
I want to download order history Order History shows all the orders you've placed. Example: If you placed a limit order—whether it was filled, canceled, or expired—it will appear here. To download your order history, please follow these steps: Sign in to your OKX account here Hover over to Assets and select Order Center Order center is under Assets Select Order history from the menu bar to view your order history Note: order history can only display transactions for up to 90 days.Published on Nov 6, 2024Updated on Mar 4, 2026FAQ72How do I secure my exchange account?
If you don’t already have an account, you can visit the sign-up page or follow the instructions below. Learn more about phishing attacks and how you overcome them here.How do I set up security for my account?1. Sign up for a new account on OKX Navigate to our homepage and select Sign up, located in the top right corner. Along with particulars such as your email address or phone number, you'll also be required to enter a password to secure your account.Published on Jun 12, 2024Updated on Feb 12, 2026FAQ1,287How do I use my Smart Account?
doesn't have enough tokens or native tokens to cover the gas fee.Published on Aug 30, 2023Updated on Nov 17, 2025FAQ12,990How do I close my account? (web)
Self-service tool For quick access, click the button below: Once the account is closed, the account will be permanently closed and can't be retrieved. Note: after closing your account, there's a 30-day cooling period.Published on Aug 22, 2023Updated on Feb 11, 2026FAQ452How do I close my account? (app)
Select I understand after checking what'll happen to Your account, Your personal information and Your orders after closing your account and select Continue Read the information about what'll happen after you close your account 8. Review your account assets in Trading, Grow, OKX account balance, Web3 wallet balance (if your wallet is connected to your exchange account), untradable assets, and select Continue 9. Close account after your reconfirmation 10.Published on Aug 22, 2023Updated on Feb 11, 2026FAQ885How do I freeze my account? (web)
However, if you decide to unfreeze the account, you can unfreeze it at anytime by logging into your OKX app and completing a security check.Getting started Log in to your account at okx.com and go to the security center (Profile icon > Security) Find Account management at the Security Center page, select Freeze account Opening Freeze account page Read what'll happen after freezing your account What'll happen after you freeze your account Select Freeze accountPublished on Aug 22, 2023Updated on Jan 28, 2026FAQ398How do I freeze my account? (app)
Authetication in your account before freezing it.Published on Aug 22, 2023Updated on Mar 4, 2026FAQ355How do I identify OKX official accounts?
You can refer to the How do I verify OKX accounts section to learn more about how to verify the link.DingTalk Go to the DingTalk page, copy the page link. Go to our channel verification to verify the page link. You can refer to the How do I verify OKX accounts section to learn more about how to verify the link.Tiktok Go to the Tiktok page, select the profile. Copy the link.Published on Aug 11, 2023Updated on Jan 26, 2026FAQ5,355How do I set up the Global Trading account?
To give Brazilian users more trading flexibility, we now offer the option to open a Global Trading account. This account can be accessed with the same login credentials you already use — meaning you’ll have one login and two accounts: Your Brazil (BR) account Your Global Trading account (under OKX El Salvador)Do I need to open a Global Trading account? No, opening a Global Trading account is optional.Published on Nov 25, 2025Updated on Dec 9, 2025FAQ11How do I export my AA Smart Account?
Note: One private key wallet can only create one AA Smart Account Select the Private key to back up your AA Smart Account Select your AA Smart Account > the chain that you wish to back up and select Copy anyway to back up your AA Smart Account's private key Select your AA Smart Account to copy your private key Select Copy anyway to copy the private keyKeyless Wallet This wallet doesn't store the complete private key on your local device, hence it can't be backup Note: Exported AA Smart Accounts arePublished on Aug 11, 2023Updated on Sep 12, 2025FAQ37How do I create accounts in bulk and send crypto to multiple accounts simultaneously?
The accounts will be generated accordingly Note: you can create up to 99 accounts at one time. Input the total amount of account that you want to create Select Done to complete your account creation Note: select Download address if you would like to retrieve the full list of your wallet addresses.How do I send crypto to multiple accounts at one time?Published on Sep 27, 2024Updated on Nov 17, 2025FAQ54How do I use the Account long/short ratio indicator?
What's the Account long/short ratio indicator? The Account long/short ratio indicator visualises the ratio of accounts with net long positions to those with net short positions. This is a sentiment analysis indicator. An indicator featuring a high long-short ratio signifies positive expectations among investors. The display of Account long/short ratio indicatorHow do I turn on the Account long/short ratio indicator?Published on May 16, 2024Updated on Feb 12, 2026FAQ18